![]() If you're confirmed you are using the latest Anki version, and are still receiving errors when starting Anki while holding down the shift key, please report the problem, including the next error you receive in your post. Immediately after starting Anki will help. You can then add an event by clicking the add button and entering the needed information to this window. Sometimes pressing 'reset window sizes' button in the preferences screen Can be used to countdown the time until an exam or other important event that you are using anki for. Custom text macros can be used for all stat outputs. Exclude decks, change time formats, and other miscellaneous options Macros. Customize the style, column count, range, text, code, and output for all rendered statistics Advanced Options. Changing to aĭifferent video driver in the preferences screen or via the gldriver file may Add some customizable study time and review statistics to Ankis main window General Options. Sometimes restarting your computer may help.Ĭrashes and display issues can be caused by the video driver. If you're using Linux, please make sure you can reproduce the error using the packaged version on the Anki website, as distros often distribute broken versions.Īfter restarting Anki, please try the Tools>Check Database menu item to make sure your collection doesn't have any problems. If the version you're using is not the latest version published on, please close Anki, install the latest version, and then start Anki again to see if the problem has gone away. You can find the version you're using in the Help>About or Anki>About menu. Then please report the issue to the add-on author, using the Copy Debug Info button, and pasting that into the report. The process until you've figured out which add-on is causing the problem. If the problem continues, try the other half. Remove any add-ons you don't need, and disable half of the others. If the problem goes away, that indicates an add-on is causing the problem. Please close Anki, then start it again while holding down the shift key. If the problem does not occur again, you can skip the following steps. Anki saves periodically, so you should not lose more than a few minutes of work in most circumstances. If you are unable to close Anki because of an error message, you can either terminate Anki using your task manager, or restart your computer. If you encounter a problem with Anki, please try the following steps in order: ![]()
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